Questions about an order go to the retailer; questions about the catalog go to us.
Orders, payments, delivery and returns are all handled by our retail partner, so the fastest help for anything with an order number is the Your Orders section of the account you used at checkout. The retailer's support team can see your order; we cannot.
Spotted a wrong picture, a dead link or a price that looks off? Write to [email protected] — a short note with the product name and a link to the page is enough, and we will look into it. Questions that come with an order number still belong with the retailer; we have no access to order records.
Brand-level mail goes to the Bruntmor office in Austin:
Bruntmor (RGA FFM, LLC)Mail only. This is an office address — not a store, not a warehouse and not a returns address. Parcels and returns go to the retailer you ordered from, following the steps on the Returns page.